Why we started
Almost every family in India has a food story it would rather forget. A child who fell ill after a birthday party. A parent who spent a night in hospital after a meal from a trusted shop. A packet of milk that smelled wrong, a jar of ghee that did not taste like ghee, sweets bought for a festival that left the whole house unwell. We tell these stories quietly, to each other, and then we move on, because we do not know what else to do.
We started FoodQuality.in because moving on should not be the only choice. When something goes wrong with food, people are often unwell, worried and short of time. They do not know whether what happened is serious, whether anyone else has faced the same problem, or where a complaint would even go. Many feel that complaining will change nothing. Some feel embarrassed, as if they should have known better. Nobody should feel that way about food they paid for in good faith.
Unsafe food is not a rare misfortune. The World Health Organization estimates that about 866 million people around the world fall ill from contaminated food every year, and 1.52 million die. Children under five carry 29% of that burden. Behind each of those numbers is a kitchen, a family and a meal that was supposed to be safe.
Source: World Health Organization, Food safety fact sheet (June 2026)
What we hope to change
We want the person holding a doubtful packet or recovering from a bad meal to feel less alone. Here they can record what happened in a calm, structured way, see whether others have reported something similar, learn what the law says, and find the official office that can act. We explain things in plain language, we cite our sources, and we never treat a reporter's experience as unimportant.
We also want to be fair to food businesses. Most people who cook, pack and sell food in India work hard to do it well. That is why reports are reviewed before they are published, why an unverified report is always labelled as user-submitted, and why we never call a business safe or unsafe on our own authority.
Every honest report, every question asked, and every complaint filed through the proper channel adds to a clearer picture of food safety in India. We hope that picture helps families make safer choices and helps the authorities see where to look.
The people behind FoodQuality.in
FoodQuality.in was started by two co-founders, Pankaj Choudhary and Puneet Singh, who also built RoadAccidents.in. Both platforms come from the same belief: everyday harms that families quietly live with become preventable once they are recorded honestly, organised clearly and shared openly.
Having spent time living in the United States, we saw how much easier life is for consumers when food recalls and safety information are published openly and are simple to find. We kept asking why Indian families should have to rely on rumours and forwarded messages instead. We are building FoodQuality.in step by step, and we would rather get it right than get it fast.
If you would like to share an idea, a concern or a correction, you can write to either of us directly.
- Pankaj ChoudharyCo-Founderpankajc.dsp@gmail.com
- Puneet SinghCo-Founderpuneetnitjsr2010@gmail.com
What we are
FoodQuality.in is an independent platform for Indian consumers. Its slogan is 'Know your food. Know the facts.' It brings together a public record of food-quality reports from consumers, plain-language awareness material, a guide to Indian food-safety and consumer-protection law, and clear directions to the official channels where complaints can actually be filed.
We are not a government body, and we are not part of FSSAI or any other authority.
What we do
Report: consumers can report unsafe, expired, adulterated, contaminated or poor-quality food.
Educate: we publish guides on food safety, adulteration, labels, food poisoning, laws and consumer rights, with sources cited.
Empower: we show where and how to complain officially, with links to government portals and state authorities.
What we do not do
Submitting a report here never files an official complaint. Every report page says so and links the official channels. We do not provide legal or medical advice, and we do not certify any food business as safe or unsafe.
Contact
You can reach us at contact@foodquality.in.