What it covers
The procedure for recalling unsafe or non-compliant food from the market at any stage of the food chain, including food already with consumers, under section 28 of the FSS Act.
Duties on businesses
- Initiate a recall promptly when food is determined, or prima facie considered, unsafe or in violation of the Act or its regulations.
- Disseminate recall information to consumers and customers, and ensure retrieval, destruction or reprocessing of recalled food.
Rights for consumers
- Be informed of official recalls; see our Recalls section for published recall notices with their official source.
Authorities
- FSSAI
- State food authorities
- The food business operator itself
How to complain under this law
Report a product you believe should be recalled via Food Safety Connect (FoSCoS) or your state food safety department.